Disclaimer

All meat products are perishable and shipped frozen or chilled with insulated packaging and ice packs/dry ice when necessary. While we take every precaution to ensure your order

arrives in excellent condition, we cannot guarantee product temperature upon delivery due to carrier delays, weather conditions, or unforeseen circumstances.

Customers are responsible for:

• Providing an accurate shipping address
• Ensuring someone is available to receive the package
• Promptly refrigerating or freezing products upon delivery
• We are not responsible for spoilage due to:
• Incorrect addresses
• Delivery delays by the carrier
• Packages left unattended

If your order arrives damaged, please contact us within 24 hours with photos so we can review the issue.